Advanced Diploma in Resort and Tourism Management (Chinese)IntroductionSD’H’s Resort and Tourism programmes aim to prepare students with up-to-date knowledge and practical skills required for the resort management and tourism management industry. The students will undertake course works focusing on general business topics. Such will provide them with a full complement of the skills needed in the business of resorts and tourism management. Awarding Body
Diploma Awarded
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Course ModulesCore Modules
Course Synopsis1. Hotel and Resort Management a) Objectives: i) Explain the meaning of strategy and the strategic management process as applied to the hotel environment. ii) Apply strategic management theories to various hotel types and industry situations. iii) Evaluate a hotel company’s competitive resources and their importance to developing effective corporate strategies. iv) Discuss the importance of aligning strategy with the hotel company’s competitive position. v) List and explain the key elements of hotel management contracts and franchising agreements. b) Contents: i)The macro and micro environments of hotel management contacts and franchising agreements. ii) Hotel and resort industry analysis. iii) Hotel strategy and developing a competitive advantage. iv) Key success factors for hotel development and management. v) Corporate level strategy for hotels and resorts. vi) Expansion strategies for hotels and resorts using alliances and corporate relationship. 2. Cultural Tourism a) Objectives: i) Demonstrate an understanding of definitions relating to culture and cultural industries in the context of tourism ii) Discuss and analyse the use of cultural assets in the context of the tourism industry iii) Examine and analyse a number of issues including globalisation, authenticity and sustainability in relation to the successful development, marketing and management of cultural tourism iv) Demonstrate an awareness of a range of case studies of cultural tourism, and how the industry is managed in practice v) Conduct a comprehensive analysis of cultural assets and assess their potential use for tourism vi) Present a range of options and justify a decision for future management of a cultural asset for tourism purposes b) Contents: i) An introduction to terminology relating to culture, heritage, and cultural tourism ii) Background of tourism, cultural heritage management and the relationship between these two groups iii) Classification of cultural tourism assets into tangible and intangible products iv) Contemporary culture and its involvement in the tourism industry v) The process of creating cultural tourism products vi) Consideration of issues such as globalisation, branding and impacts of tourism vii) Segmenting the cultural tourism market viii) Planning for cultural tourism ix) Cultural tourism in the Asia-Pacific region x) The future and issues involving sustainability, partnerships and ethics 3. Tourism Planning a) Objectives: i) Distinguish between different approaches to tourism planning; ii) Analyse and evaluate a tourism plan for a particular situation; iii) Articulate and discuss issues associated with tourism planning in particular contexts; iv) Identify relevant market segments for particular planning situations; v) Identify different types of stakeholders for planning contexts; vi) Outline concepts relating to regional tourism planning; vii) Outline concepts relating to destination tourism planning; viii) Outline concepts relating to site tourism planning; ix) Formulate a basic tourism plan; x) Evaluate and recommend methods of visitor management at a site; xi) Discuss actual cases about tourism planning for regions, destinations and sites in relation to particular planning situations; xii) Evaluate the importance of sustainability in planning for specific places. b) Contents: i) The nature and goals of tourism planning ii) Planning concepts iii) Market/supply issues iv) The planning process v) Sustainability vi) Regional planning vii) Destination planning viii) Site planning ix) Visitor management 4. Events Management a) Objectives: i) Examine the nature of the BECA in a number of settings, including emerging local and international destinations. ii) Appraise planning and operational techniques relating to events. iii) Analyse and evaluate systems and techniques used to organise events in a variety of settings taking into consideration industry standards and ethical issues. iv) Demonstrate effective use of the Internet and other various search techniques for relevant information. b) Contents: i) History, definition and impacts of event tourism ii) Conceptualising, planning and staging the event iii) Event project management and logistics iv) Sponsorship v) Strategic marketing of events vi) Communication at events vii) Control and budgets viii) Ethics and protocol ix) Human resource management and events x) Evaluation, research and reporting 5. Information Technology in Tourism a) Objectives: i) Analyse and understand basic knowledge of computer hardware operation, basic usage of computer software like Microsoft office and the application of current computer technology in service industry. ii) Evaluate the importance of computer science and systems that link to service industry. iii) Enhance students’ abilities at an advanced level of competency in the tourism business. b) Contents: i) Basic concept of computer hardware knowledge ii) Understanding of the computer operation iii) Usage of computer knowledge in E-generation iv) Understanding and using Microsoft office v) The connection between computer and service industry 6. Business English II a) To learn and be familiar with every expression and basic phrases satisfying practical needs. b) To be able to interact in a confident manner, read and write and understanding short texts on familiar topics and write short simple phrases and sentences. c) To be able to engage in conversation about familiar topics and read, understand and obtain information from short documents. Course Fees
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