Certificate in Travel, Tourism and Hospitality Management

The Certificate in Travel, Tourism and Hospitality Management can be completed in 6 months.

Awarding Body

  • SDH Institute


  • Institute of Hospitality, UK

Certification Awarded

  • Certificate in Travel, Tourism and Hospitality Management

Entry Requirements

  • Minimum age: Sixteen (16) year old
  • No formal qualifications are required
  • Applicants should demonstrate competence in English by the attainment of a pass GCE “N” Level English, or IELTS 4.5 or equivalent

Mode of Delivery

  • Classroom-based Lectures, Tutorials, Discussions and/or Research
  • Contact hours: 50 hours per module (Full-Time). 36 hours per module (Part-Time)

Assessment Methods

  • Written Assignments, Examinations

Graduation Requirements

  • Obtained a pass in all modules


  • Full-time: 6 months
  • Part-time: 6 months

Next available intake(s)

  • The intake for this program is every two (2) months (January, March, May, July, September, November)

Course Modules

Introduction to Business
Introduction to Business Communication
Introduction to Accounting
Introduction to Travel; Tourism and Hospitality

Course Synopsis

1. Introduction to Business

  • Understand and describe the nature and purpose of business in terms of what businesses do, what resources they need and who they are accountable to
  • Describe the structure and classification of business
  • Understand the different objectives that exist in a business and appreciate the different stakeholder perspectives
  • Understand how the external environment creates opportunities and threats for a business
  • Understand the factors that influence the scale of production, the location of production and the choice between different types of production process
  • Explain the need for, and describe the means of, achieving control over quality and stock levels in production
  • Understand and describe the marketing process in terms of identifying, targeting and satisfying customers
    Understand and explain marketing strategy and marketing planning
  • Understand the purpose of and describe the main accounting terms and statements
  • Describe and explain relevant sources of finance for different business purposes
  • Understand the importance of human resources to an organisation and explain the need for human resource planning.
  • Understand motivation in theory and in practice


2. Introduction to Business Communication

  • Explain the principles which govern the transmission of information in business situations
  • Compose all common types of written communication in a clear, complete and correct way, with attention to presentation and neatness
  • Describe the principles of communicating orally in an effective way
  • Explain how non-verbal signals can help or hinder communication
  • Describe common barriers to successful communication and explain how to overcome them
  • Summarise effectively simple business documents and show an understanding of their content
  • Describe the roles of computers in and related technology in modern business communication
  • Describe and explain office organisation skills
  • Describe formal and informal communications structures in business contexts and explain why, and how, they operate
  • Explain the meaning of common business and communications terms, and also their uses, benefits and drawbacks


3. Introduction to Accounting

  • Describe and explain briefly the nature and scope of accounting
  • Describe, explain and accurately reflect double entry bookkeeping principles and adjustments from books of original entry such as day books to the trial balance stage
  • Prepare a set of final annual accounts, including any appropriate adjustments needed for a sole trader, a partnership and a limited company
  • Understand the need for and complete accurately a cash flow statement
  • Undertake some financial ratio analysis of a company’s accounts and make reasoned judgements and comments on company performance based on their figures
  • Describe, explain and calculate accurately different elements of costs
  • Describe, explain and calculate labour and material costs
  • Describe and explain the essential concepts and principles of break-even analysis and undertake calculations accurately to demonstrate their overall understanding and knowledge
  • Describe and explain the concepts and principles of budgeting and the essential factors behind budgetary control


4. Introduction to Travel; Tourism & Hospitality

  • Define and explain the interrelationships and interdependencies between travel, tourism and hospitality and related concepts such as leisure and recreation
  • Understand the major trends with regard to tourist movements and reasons for tourism flow patterns
  • Identify the key sub-sectors of travel, tourism and hospitality and the role that each plays within the tourist experience
  • Outline the key international travel and transport developments that have affected tourism
  • Understand the role of intermediaries within the travel distribution system
  • Recognise the key types of tourist groups and their main needs
  • Understand the main motivational factors that influence the tourist’s choice of travel
  • Understand the main forms of tourism packaging and distribution
  • Identify the basic requirements for the development of a tourism destination
  • Evaluate a government’s interest and involvement with main public tourism organisations at both national and international levels
  • Appreciate likely future trends within the travel and tourism sectors

Course Fees


Course Timetable