Diploma in Hospitality Management
Introduction
SD’H’s Hospitality Management programmes aim to prepare students to ride confidently on the tourism boom spurred by the development of the Integrated Resorts (IRs). Our Diploma and Advanced Diploma programmes seek to maximise learning by utilising hands-on discovery and discussion presentations; which allow room for creative thinking and problem-solving. Students will graduate with cutting edge knowledge of the best industry practices, as well as a service innovation mindset, adding further value to their future employability.
The Diploma in Hospitality Management can be completed in 9 months plus 6 months of optional Industrial Attachment. Part-time students can complete the course in 12 months.
Awarding Body
Diploma Awarded
- Diploma in Hospitality Management
Entry Requirements
- NITEC Holders, GCE ‘O’ Levels or their equivalent
- High School Certificate or its equivalent
- English Proficiency: IELTS 5.5 / TOEFL 500 or completed SD’H English Intermediate Level or its equivalent
Assessment Methods
- Written Assignments, Examinations and/or Industrial attachment.
Graduation Requirements
- Obtained a pass in all modules
- Complete and pass Industrial Attachment or Project
Duration
- Full-time: 9 months
- Part-time: 12 months
- Industrial Attachment (Optional): 6 months
Course Modules
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 Business IT (GBM110) |
| Marketing (GBM120) |
| Global Hospitality Industry (GBM130) |
| Service Quality & Business Communication (GBM140) |
| Hotel Operations I (HTM110) |
Food & Beverage Operations I (FBM110)
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Professional Development and Grooming (ECM110)
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| Project / Industrial Attachment (PIA110) |
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Course Synopsis
Business IT (GBM110)
Students learn IT concepts during lectures. These concepts are reinforced in practical lab sessions using current standards of business computing. Topics include: fundamental IT concepts; proficiency in Microsoft Office; understanding the issues of tool selection, standardisation and efficient integration of applications; recognising the importance of good computer management.
Marketing (GBM120)
Students develop an understanding of marketing management: the process through which organisations analyse, plan, implement and control programmes to develop and maintain beneficial exchanges with target buyers. This course also introduces students to the practical application of the sales process, including the selling process, identifying prospects, working with distribution channels and creativity in sales.
Global Hospitality Industry (GBM130)
Designed to offer a global overview of the hospitality and tourism industry. The course explores the inner workings of various components of lodging, food service and entertainment organisations. On completion of this module, students will be able to gain a better understanding of the hospitality and tourism business, identify the profiles and travel patterns of travellers, their needs and requirements and how resources are managed to meet those needs.
Service Quality & Business Communication (GBM140)
Provides an introduction to the role and importance of effective communication at the workplace, especially in the hospitality industry. Students will engage in the process
of planning, preparing and executing professional communications with an emphasis on written documentation. The course equips students with the necessary skills to maintain good relations with customers and the rules of etiquette in social exchanges.
Hotel Operations I (HTM110)
Designed to introduce students to the organisational structure and various functions of a modern hotel. Students will learn the various classifications of accommodation, arrival and departure of guests, cashiering, concierge services and back-of-house functions.
Food & Beverage Operations I (FBM110)
Introduces students to food and beverage operations in a restaurant. They will develop the practical business skills required for the setting up of a restaurant, maintenance of restaurant facilities and the preparation and serving of food and beverage.
Professional Development and Grooming (ECM110)
Students learn professional development and grooming skills that will increase their employability profile. Communication skills and proper etiquette will be taught in this module.
Project / Industrial Attachment (PIA110)
(i) Project: Students, working in groups or individually, undertake a project related to the area of studies. The project may be self-proposed or may be selected from a list of project proposals. The project is supervised by a member of the academic staff, who holds weekly meetings with the group, during which s/he will give general advice and will assess the progress of the group/individual and the contributions by individual students. Attendance at these meetings is compulsory and is monitored. Towards the end of the project, the group/individual prepares for an open presentation and a report describing the outcome of the project with a well-indexed corpus of material that supports the achievements claimed.
(ii) Industrial Attachment: Students have the option to be placed in one of our partner’s hospitality companies. In the 6 months of attachment, students will be rotated in different departments and roles to gain substantial experience required for them to gain a foothold in the industry after they graduate. Supervisors will be placed in the charge of students. The supervisors will conduct site visits to understanding the students’ working conditions and performance. Assessment of the students’ performance are done by the respective company management after 6 months.
Course Fees
Course Timetable
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