Diploma in Travel, Tourism and Hospitality Management
Introduction
This programme covers the theoretical issues of travel, tourism and hospitality management and offers many practical skills useful to potential employers.
Awarding Body
Diploma Awarded
- Diploma in Travel, Tourism and Hospitality Management
Entry Requirements
- NITEC Holders, GCE ‘O’ Levels or their equivalent
- High School Certificate or its equivalent
- English Proficiency: IELTS 5.5 / TOEFL 500 or completed SD’H English Intermediate Level or its equivalent
Assessment Methods
- Written Assignments and Examinations
Graduation Requirements
- Obtained a pass in all modules
Duration
- Full-time: 9 months
- Part-time: 12 months
Next available intake(s)
- The intake for this program is every two (2) months (January, March, May, July, September, November)
Course Modules
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 Economics Principles and their Application to Business |
| Organisational Behaviour |
| Financial Accounting |
| Travel, Tourism and Hospitality |
| Marketing Policy, Planning and Communication |
| Human Resource Management |
| Travel, Tourism and Hospitality Operations Management |
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Course Synopsis
1. Economics Principles and their Application to Business
This module offers a general insight and understanding of foundations of Economics. The module covers the skills and knowledge on making Economic decisions and the influences of economic forces. On completion of this module, students will have a better understanding of the law of demand and supply; the various types of market conditions, for example, Monopoly, Monopolistic, Oligopoly; the efficiency and fairness of market and the factors which aid in the Economic Growth.
2. Organisational Behaviour
This module offers insight into organisational behaviour, a systematic study of actions and attitudes that people exhibit in organizations applied in relation to the unique characteristics of the hospitality industry. Students will be able to identify the importance of understanding human behaviour and how it affects the manager’s performance. The purpose of this module is to equip the student as well as bring to light the importance of developing ‘people skills’ necessary in the role of communication, motivation, conflict management, overcoming employee resistance and similar concerns as they apply in organisations.
3. Financial Accounting
In this module, students will learn how to create financial statements, examine how costs are classified, how budgets are created and the various reports generated. Utilizing key accounting concepts, the students will analyze how external financial information is used to evaluate organizational performance and to make effective management decisions.
4. Travel, Tourism and Hospitality
This module provides an overview of the hospitality and tourism industry. Students gain a historical perspective and track currents events in the hospitality and tourism industry, and understand the structure of the industry including chains, franchising, ownership, and management. The module explores the inner workings of various components of lodging, foodservice and entertainment organizations. On completion of this module, students should be able to gain a better understanding of the hospitality and tourism businesses and sectors, identify their many operations based on various needs and requirements, how resources are managed to meet their needs as well as the challenges faced in current times
5. Marketing Policy, Planning and Communication
In this module, students will learn the nature, role and value of modern marketing in a wide variety of settings and organisations. This module explores general topic areas, which includes: principle and concepts of marketing, PEST analysis, marketing mix, marketing strategy, marketing research, and sales process and consumer trends.
6. Human Resource Management
This module offers insight into effective human resource management. The module identifies the role of the human resource manager in the corporate world and deals with such responsibilities as recruitment and placement, training and development, compensation, and employee relations. Emphasis will also be placed on providing specific guidance for human resource task generally assigned to line managers. The purpose of this module is to provide students with a fundamental understanding on human resource management concepts and principles as they apply in organisations.
7. Travel, Tourism and Hospitality Operations Management
The module will consist of a mixture of lectures, classroom discussions and case analysis to introduce the hospitality industry and tourism; lodging; restaurants, managed services, and beverages; recreation, theme parks, clubs, and gaming entertainment; assemblies and event management; managerial areas of hospitality industry. The students will be able to explore its applications in the real world -using extensive classroom discussions and case analysis.
Course Fees
Course Timetable
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