Interact with and Serve Food and Beverage Guests
Introduction
This course is developed using the Singapore Workforce Skills Qualifications (WSQ) which are founded on best international practices and validated by Tourism, Hospitality and F & B industries and employers. It is specially designed to impart the knowledge and skills for interacting effectively with guests and help participants apply them at their workplace.
Awarding Body
- WSQ Statement Of Attainment
Core Units
- Assisting guests with seating
- Taking food and beverage orders
- Serving beverages
- Picking up food orders
- Serving food
- Presenting bills
- Assisting guests with departure
Teaching Methodology & Assessment
- Participants will undergo underpinning knowledge of 16 hrs in required elements and a practical assessment of 1 hr to equip themselves with required confidence and professionalism to Interact with and serve food and beverage to Guest.
- Upon completion of the course, participants who are competent in required Underpinning Knowledge and Assessment be awarded a Statement of Attainment within the WSQ Qualification Framework.
Course Duration
- Participants are able to complete the unit in 19 hours, inclusive of assessment.
Admission Requirements
- Candidates looking to upgrade themselves and receive certification
- Service crew and supervisor which include team leaders, outlet supervisors and assistant outlet managers
Enrolment
- For enrolment dates and details, please contact School D'Hospitality at 6506 1299. Application should be submitted no later than 2 weeks before the commencement date.
|
